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What are Managed Services, and Why Should You Care?
(Originally published in Small Business Computing, September 25, 2009) Technology insiders tend to throw around technical terms and business jargon, assuming people outside the industry understand what...
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2010 Top 10 SMB Technology Market Predictions
Fellow SMB analyst Sanjeev Aggarwal and I have teamed up to bring you our top ten technology related predictions-plus three bonus predictions–for the SMB (companies with 1-1000 employees) market for...
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A Closer Look–Dell Managed Services for SMBs
Last April, I participated in Dell’s Managed Services launch for SMBs. At the event, Dell had a couple of customers on hand who were both very satisfied with the service. Later in the year, Dell asked...
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Dell 2.0: Top Takeaways from Dell’s Virtual Era Event
A couple of weeks ago, I attended Dell’s Solutions for a Virtual Era analyst and press event in San Francisco. At the event, Dell unveiled its new strategy to help companies more readily and easily...
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What is Systems Management, and Why Should You Care?
(Originally published March 23, 2011 in Small Business Computing) What is Systems Management? Systems management is an umbrella term that refers to the centralized management of a company’s information...
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Sage Summit 2011: Tackling the Sage NA Branding Challenge
A couple of weeks ago, I attended Sage Summit 2011, Sage’s first combination partner and customer event. I’ve been attending Sage partner, customer and analyst events for several years, observing and...
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Cisco OnPlus: IT Infrastructure Advisory and Management Services Solution For...
–by Sanjeev Aggarwal and Laurie McCabe, SMB Group Last month, Cisco introduced a new IT Infrastructure advisory and management service solution designed for VARs to provide to small businesses with...
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MSP Cloud Challenges in the Midmarket–and How IBM Helps Meet Them
In my recent post, A View From the MSP Trenches: Cloud Opportunities in the Midmarket, I examined how MSPs see the midmarket opportunity shaping up, and why they are partnering with IBM to capitalize...
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SMB Spotlight: IBM’s New Midmarket GM Talks About the SoftLayer Acquisition
Laurie: Hi, this Laurie McCabe from the SMB Group, and in today’s SMB Spotlight I’m speaking with John Mason, who is IBM’s new General Manager and VP for Midmarket. Hi John. Thanks for joining me on...
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Unit4 Kicks Off North America Market Focus
Unit4, long-time European ERP leader, is making a concerted push into North America. To that end, it hosted industry analysts at the beautiful 60 State Street Boston venue on June 10. Read my Storify...
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